We ship quickly so you can get started on your new puzzles right away!

Shipping schedule:

Hello! We ship Monday-Friday, except for holidays. Rush orders (3-Day Select, 2-Day Air, Next Day Air Saver) will ship out within 24 business hours. Non-rush orders (UPS Ground, Parcel Post & Priority Mail) can usually ship out within 24 hours as well, but please allow 1-2 business days for your order to ship out. For transit times, please view the handy and colorful UPS map below.

If your order is placed on-line by 7am Central Time, it will most likely ship out the same day. If your order is placed on-line after 7am Central Time, it will most likely ship out the next business day. If it is after 7am Central Time and you really need your order to ship the same day, please place your order by phone to see if we can accomodate you (1-800-940-0363).
If you need help tracking a UPS package, please call UPS at 1-800-742-5877.

Where we ship:

We are based in the United States and ship to both the United States and Canada, including Puerto Rico, The U.S. Virgin Islands, Guam Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, American Samoa, Palau, and Army Posts.

Approximate Shipping costs within the Mainland U.S.

*UPS Next Day Air Super Saver is guaranteed for delivery by 3:00 p.m. the following business day.
**Parcel Post and Priority Mail is a service of the United States Postal Service and delivery times are not guaranteed. We cannot be responsible for any delays in delivery.

Shipping to a P.O. Box

UPS will not ship to a P.O. Box. If shipping to a P.O. Box, please choose either Parcel Post or Priority Mail during check-out. If you are shipping to a PO Box and you've chosen UPS, we'll fix it by changing your shipping method to Parcel Post and charge you the additional Parcel Post rates.

Shipping to an APO/FPO address:

During check-out, please choose either Parcel Post or Priority Mail if shipping to a military address. 

Shipping by UPS:

UPS Next Day, 2 Day, 3 Day Select, and Ground delivery times are based on business days, not calendar days. So, don't count weekends or Holidays. For example: If Monday is not a holiday, a Next Day package that ships on a Friday would be delivered on Monday. A 2-Day Air package that ships on a Friday would be delivered on Tuesday, etc.

Please refer to this map for estimating delivery time by UPS Ground. Delivery times are calculated from the date SHIPPED, not from the date the order is placed.

Delivery estimates are business days, not calendar days. The UPS package delivery guarantee does not apply when transportation networks are disrupted (for example: adverse weather and acts of God).

Approximate Shipping costs to Hawaii & Alaska:

*Surcharges may apply for puzzles over 2000 pieces.